Terms of Service

Savis Systems is not currently VAT registered. Therefore, we do not charge VAT on our invoices. If our VAT status changes in the future, we will update our pricing, invoices, and relevant documents accordingly.

Prices shown on this website are starting prices only and are not binding quotes. Final pricing depends on project scope, requirements, integrations, timelines, and third-party costs.

Any prices shown on this website are starting prices or general guidance only. They are not a binding offer. The final price depends on the client's requirements, project scope, integrations, timelines, and third-party costs.

Work will only begin after we issue a written quote or proposal and the client accepts it. A deposit or upfront payment may be required before work starts.

Payment terms, milestones, and invoicing schedules will be set out in the relevant quote, proposal, or agreement for each project or subscription.

Any request outside the agreed scope may be treated as additional work and may require a separate quote. Changes may affect the project cost, delivery date, and timeline.

We will use reasonable efforts to discuss material scope changes before proceeding, but work outside the agreed statement of work is not included unless confirmed in writing.

The client is responsible for providing accurate information, content, access credentials, feedback, approvals, and any materials required to complete the project.

Delays caused by missing information, late approvals, or unavailable third-party access may affect delivery dates and are not the responsibility of Savis Systems.

Some projects may require third-party services such as hosting, domain names, paid plugins, APIs, WhatsApp Business services, payment gateways, CRM platforms, or email providers. These services may have their own fees, terms, limitations, and availability.

Unless expressly included in a written quote, third-party fees are the client's responsibility. We are not liable for outages, policy changes, or discontinuation of third-party platforms.

The client owns the content, logos, images, and materials they provide. Unless otherwise agreed in writing, ownership or usage rights in the final deliverables transfer to the client only after full payment has been received.

Savis Systems may retain ownership of reusable code, templates, tools, frameworks, know-how, and general methods developed or used during the project.

If a project is cancelled after work has started, the client may be charged for work completed, time spent, third-party costs, and any non-refundable expenses. Deposits may be non-refundable unless otherwise agreed in writing.

Either party may terminate a specific project or agreement in accordance with the terms set out in the relevant written quote, proposal, or service agreement.

To the maximum extent permitted by law, Savis Systems will not be liable for indirect losses, loss of profits, loss of business, loss of data, or losses caused by third-party services. Our total liability for a specific project will not exceed the amount paid by the client for that project.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or fraud.

If you are a consumer, you may have legal cancellation rights under UK consumer law. Where applicable, we will explain these rights before starting the service. If you ask us to begin work during a cancellation period, you may be required to pay for work already completed.

Website content is provided for general information about our services. We do not guarantee that the website will be uninterrupted or error-free. We may update, suspend, or withdraw parts of the website at any time.

You must not misuse the website, attempt unauthorised access, introduce harmful code, or use the site in any way that violates applicable law.

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over disputes arising from use of this website or these general Terms, subject to any mandatory consumer protections that apply in your country of residence.

General enquiries: [email protected]

Support for active clients: [email protected]

See also our Privacy Policy.